Terms and Conditions

STORYLUX LTD TERMS AND CONDITIONS

Version 1.0 – Last Updated: November 13, 2024

1. OBJECTIVE OF THE GENERAL TERMS & CONDITIONS

1.1. The General Terms & Conditions are part of the contractual relationship between StoryLux and the Client regarding the performance of services as defined in the accepted proposal. There aren’t verbal supplementary agreements.

1.2. The Client acknowledges the Consulting services of StoryLux. Conflicting contract terms of the Client are not part of the contract even if StoryLux does not expressly state them in individual cases. Deviations from the stated terms and conditions are only valid if StoryLux acknowledges them in writing.

2. OFFER OF CONTRACT

2.1. The contract is settled by presenting an individual service offering on the part of StoryLux and the express acceptance on the part of the Client.

2.2. Our offer is non-binding.

2.3. Placing an order with StoryLux is done by accepting the proposal. With this, the Client accepts the general terms and conditions for the duration of the entire business relationship. The order must be made in writing or by email.

3. TERMS OF PAYMENT

3.1. Before the webinar, a first instalment of 50% has to be paid within 5 working days after the invoice has been received. The remaining 50% have to be paid at the latest 14 days after the workshop date.

3.2. Additional services come with additional costs, based on the number of additional hours required to complete the additional work. If the Client needs additional services, the costs will be announced to the Client and added to the Client’s account.

3.3 The Client can only offset against claims of StoryLux with undisputed or legally established counterclaims. The Client is entitled to assert a right of retention or right to refuse performance only because of undisputed or residually determined counterclaims.

4. TERMINATION

4.1. The contractual obligations can mutually be terminated without reasons a week before the actual workshop.

4.2. The cancellation is carried out in writing. This applies to the two contract parties. The written cancellation can also be in an electronic format.

4.3. StoryLux retains the right for cancellation without notice for an important reason, in particular, if the Client is behind - partial or in the full amount of the payment of the agreed payment for more than 15 days after submission of the invoice or has not been received on the workshop date itself.

4.4. Provided that the contractual relationship is terminated by StoryLux for an important reason, a claim to compensation estimated at a flat rate in the amount of 30% of the outstanding budget as outlined in the proposal for agreed on or the deposit is entitled to StoryLux.

5. LIABILITY

5.1 The liability of the parties as well as their fulfilment assistants for damages caused culpably is excluded as long as the damage isn't caused by firm intent or gross negligence. StoryLux does not take liability for any damages.

6. DELIVERY TIME

6.1. Delays in performance, in case of force majeure, as well as due to events which make the service considerably more difficult or impossible for StoryLux (breakdowns and strikes etc), whether these occur in the own enterprise, or in third, are possible.

7. ACCEPTANCE / WARRANTY

7.1. The acceptance takes place in writing through a release note. If no detailed written notice of defects is received within a period of 14 days after delivery of the project results, the delivered project results shall be deemed accepted or released.

7.2. StoryLux does not guarantee that certain achievements or results can be achieved by using the work delivered by StoryLux.

8. THIRD-PARTY RIGHTS, DATA SECURITY AND CONTENT

8.1. The Client exempts StoryLux from all third-party claims regarding data the client provides. StoryLux assumes no liability for the contents of the materials provided by the client; it is assumed that the Client carefully checks the provided materials for their content correctness.

8.2. The Client is obligated to respect the data made available to StoryLux, the copyright and the rights of third parties. StoryLux follows GDPR in handling data and requests authorization for the publication and/or modification of this data as applicable. 

9. COPYRIGHT NOTICES AND REFERENCES

9.1. StoryLux may request the right to use rendered services even if they are based on Client templates, for presentation purposes, in particular, to include the Client's website in a reference list for advertising purposes and to set corresponding links. Each such instance requires written approval by the client.

9.2. The services of StoryLux may only be used by the Client within the framework of applicable laws. The transfer of material that violates laws is prohibited. The Client is responsible for the content of a website.

Version Control & Changes

Current Version: Version 1.0 – Last Updated: November 13, 2024

Previous Versions: Available upon request

StoryLux LTD reserves the right to update these Terms & Conditions. Clients will be notified of significant changes via email or a website notice.

Legal Disclaimer:
The Terms & Conditions on this page govern your relationship with StoryLux. By engaging with our services, you acknowledge and agree to these terms. While we strive for accuracy, StoryLux does not guarantee that all information provided here is free from errors. This page does not constitute legal advice. If you have concerns regarding these terms, please consult a legal professional.

Updates & Amendments:
StoryLux reserves the right to update these Terms & Conditions at any time. The latest version will always be available at storylux.com/terms. Changes take effect upon posting unless stated otherwise. Continued use of our services constitutes acceptance of the updated terms.

For inquiries or previous versions, please contact: storylux@storylux.com